Website: Rosie Wylor-Owen

Website address: https://rosiewylor-owen.com

Effective date: 21 October 2026

Last updated: 21 October 2026

1. Introduction

I respect your privacy and am committed to protecting your personal information.

This Privacy and Cookie Policy explains how information may be collected, used and protected when you visit my website, browse my books or make a purchase.

My website is hosted by Payhip, which provides the online shop and related e-commerce services. I use website analytics to understand how visitors use my shop and to help me improve my website and the experience I provide.

I do not sell visitors' personal information or use it for my own targeted advertising.

2. Who is responsible for your information?

I am responsible for personal information that I process for the purpose of processing sales orders and analysing usage of my website.

Author or business name: Rosie Wylor-Owen

Website: https://rosiewylor-owen.com

Privacy contact: rosiewylorowenbiz@gmail.com

Payhip provides the platform on which my online shop operates. Payhip may separately process information in accordance with its own privacy and cookie policies, including information needed to operate the website, facilitate purchases and maintain security.

You can read Payhip's Privacy and Cookies Policy.

3. What information may be collected?

Depending on how you use my website, the following information may be processed:

• Website usage information: Pages visited, time spent on pages, referral sources and general interactions with my website.
• Technical information: Browser type, device information, approximate location derived from technical data and IP address, where collected.
• Purchase information: Details of books purchased, order information and information necessary to fulfil your order, where made available to me through Payhip.
• Contact information: Information you provide if you contact me with a question or enquiry.

I aim to collect and use only information that is reasonably necessary for the relevant purpose.

4. Why do I use analytics?

I use website analytics for my own purposes as the author and operator of this online bookshop.

Analytics help me understand, for example:

• How many people visit my website.
• Which book pages attract the most interest.
• How visitors navigate my website.
• Which pages or sources lead visitors to my shop.
• How I might improve my website and present my books more effectively.

I use this information to understand general visitor behaviour and improve my website. I do not use my analytics for targeted advertising.

Where possible, I prefer aggregated or anonymised statistics rather than information identifying individual visitors.

5. Do I sell or share your personal information?

I do not sell your personal information or disclose it to third parties for their own marketing purposes.

Analytics information collected for my own purposes is intended for my use and is not sold or independently distributed by me.

However, my website operates through Payhip, and certain services may involve processing by Payhip, payment providers, hosting providers or other service providers where necessary to operate my shop, process transactions, maintain security or comply with legal obligations.

Those providers may process information under their own privacy arrangements or in accordance with the services they provide. Accordingly, I cannot promise that no information is ever processed by another organisation.

Please refer to Payhip's privacy policy and the relevant payment provider's privacy notice for details of their processing.

6. Cookies and similar technologies

Cookies are small text files stored on your device when you visit a website. Similar technologies may also be used to collect information about website usage.

My intended use of analytics cookies is limited to understanding how visitors use my online bookshop.

Depending on the configuration of my Payhip store, cookies or similar technologies may be used for:

• Analytics: Understanding visitor numbers, page views and browsing patterns.
• Essential functions: Supporting website security, shopping basket functions, checkout and other features necessary to provide the service.
• Consent preferences: Remembering your cookie choices, where supported.

Payhip may also use its own cookies or similar technologies to operate and improve its platform. I do not necessarily control every cookie used by the platform or its service providers.

I do not use my own analytics cookies to sell visitor information or conduct targeted advertising.

7. Your cookie choices

Where applicable law requires consent, non-essential analytics cookies will only be used after you have given valid consent.

You may refuse non-essential cookies without being required to accept them to browse my books. Strictly necessary cookies may still operate where they are required to provide a service you have requested.

You can also manage or delete cookies through your browser settings. Blocking essential cookies may affect some website features, including shopping basket or checkout functions.

If a cookie consent banner is displayed, you should be able to review your choices and accept or reject non-essential cookies as appropriate.

You can change or withdraw your consent where a suitable consent-management option is provided.

8. Legal basis for processing

Where the UK GDPR applies, I process personal information on an appropriate legal basis, depending on the purpose:

• Legitimate interests: For proportionate website improvement and analytics where I can lawfully rely on this basis and the processing does not override your rights and interests.
• Contract: Where information is needed to process and fulfil an order you place.
• Legal obligation: Where information must be retained or disclosed to meet applicable legal requirements.
• Consent: Where required, including for non-essential cookies and similar technologies.

Consent to non-essential cookies is separate from the legal basis used for other forms of data processing. Where consent is required, legitimate interests do not replace the need to obtain it.

9. How long do I keep information?

I retain information only for as long as reasonably necessary for the purpose for which it was collected, taking account of legal, accounting and other applicable requirements.

Analytics information may be retained for the period necessary to understand website usage and improve my shop. Order and transaction records may need to be kept for longer to meet legal and accounting obligations.

Cookie expiry periods depend on the individual cookie and the configuration of the relevant service.

10. How I protect information

I take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

My online shop relies on Payhip's platform and the relevant providers for aspects of hosting, security and payment processing. No online system can be guaranteed to be completely secure.

11. Your privacy rights

Where the UK GDPR applies, you may have the right to:

• Request access to your personal information.
• Ask for inaccurate information to be corrected.
• Request deletion of information in certain circumstances.
• Request restriction of certain processing.
• Object to processing based on legitimate interests.
• Request portability of information where the relevant conditions apply.
• Withdraw consent where processing relies on consent.

These rights are subject to applicable legal conditions and exceptions.

To exercise a right or ask a privacy question, contact me using the details in Section 2.

You may also complain to the UK Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully. Its website is https://ico.org.uk.

12. International processing

Because my shop operates through Payhip and related service providers, information may be processed or stored in countries outside the United Kingdom, depending on the services and their configuration.

Where applicable, the responsible organisation must ensure that any required safeguards for international transfers are in place.

Please consult the relevant provider's privacy policy for further information about its international data practices.

13. Children's privacy

My online bookshop is intended for people interested in my books and is not specifically directed at children for the purpose of collecting their personal information.

I do not knowingly seek to collect children's personal information unnecessarily. If you believe a child has provided personal information to me inappropriately, please contact me.

14. Changes to this policy

I may update this Privacy and Cookie Policy when my practices, services or legal obligations change.

The latest version will be published on my website, with the updated date shown at the beginning of the policy.

15. Contact me

If you have questions about this policy, my use of analytics or your privacy rights, please contact me:

Author or business name: Rosie Wylor-Owen

Email: rosiewylorowenbiz@gmail.com

Website: https://rosiewylor-owen.com

I will do my best to respond to your enquiry in accordance with applicable data protection requirements.